Refund & Return
At Mega Source, we strive to provide high-quality electronic components and excellent customer service. If your order is not satisfactory, we are here to help. Please review our return and refund policy below.
1. Eligibility for Return
Products may be eligible for return under the following conditions:
The item is defective or damaged.
The item is unused and remains in its original packaging.
A return request is submitted within 30 days of delivery.
2. Return Process
To request a return, please contact our customer support team with:
Order number
Product details
Photo or description of the issue
Once the request is approved, we will provide return instructions.
Unauthorized returns may be rejected and shipped back at the customer's cost.
3. Inspection and Approval
Upon receiving your issue report and related information, our Quality Control team will conduct a comprehensive inspection to confirm the problem. Refunds or replacements will only be issued if the item meets the return conditions.
4. Refund Method
Approved refunds will be processed to the original payment method after we receive and inspect the returned products.
5. Warranty Claims
Some products may include a manufacturer's warranty. Warranty service and timelines may vary based on product category and supplier terms.
